A diagnostic, a build, and a retainer. Measured in dollars, not promises.
Three stages. One number that travels through them. Every project starts with a paid diagnostic, ships a working build in under thirty days, and rolls into a managed retainer that answers for the metric the diagnostic named — at six, twelve, and twenty-four months.
What the owner receives at each stage.
A four-step diagnostic that puts a number on the workflow.
A 30-minute Calendly slot pre-filled with your workflow, a written report read off the dashboard (not opinions), and a named metric with the build it would take cost-reconciled against the bill.
- 30-minute Calendly slot, pre-filled with the metric you want moved.
- Three to five calls with the front desk, the back office, and the owner.
- A live trial week — sample calls, transcripts, and intake — read off the dashboard.
- A written report naming the metric, the target, and the build the number justifies.
A working build, live in your workflow in under thirty days.
A voice agent, chatbot, document workflow, or internal ops build — whichever the diagnostic named — wired into the systems your team already runs, with weekly call reviews during the build and a handover-ready dashboard at the end.
- One build, matched to the metric the diagnostic named — not a generic demo.
- Wired into the CRM, phone system, intake, and document stores you already use.
- Weekly call reviews during build, so call volume and edge cases stay in the loop.
- A readout dashboard the owner can read the day the build goes live.
A retainer that owns the outcome at six, twelve, and twenty-four months.
A managed retainer that keeps the prompt tuned against the live transcript corpus, reconciles per-minute cost against Vapi and Voiceflow bills, and writes an owner-readable report at each checkpoint.
- Bi-weekly prompt tuning against the live call and chat transcript corpus.
- Monthly per-minute cost reconciliation against the Vapi / Voiceflow bill.
- Quarterly owner-readable dashboard with the number the build was held to.
- Outcome reviews at 6, 12, and 24 months — a written report, not a promise.
Book the diagnostic. The build and the retainer follow from the number it puts down.
The diagnostic costs less than the proposal you would otherwise read — and you keep the written report whether or not you go on to a build. Replies within one business day.